BSB30120 Certificate III in Business

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

  • Administration
  • Communication
  • Organisation
  • Operations
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BSB30120 Certificate III in Business

Course Overview

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.

Licensing/Regulatory Information – No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Course Name: Certificate III in Business BSB30120

Outcome: Students who successfully complete this course will be issued with a nationally recognised qualification

AADA College is a specialist in delivering QUALITY training for the health and administration industries. We offer a flexible and professional approach to training with REAL results!

Our Certificate III in Business course is competency based and will teach you everything you need to know to become a Administration Assistant using a range of factual, technical, and procedural knowledge and skills.

Units

Course Information

BSB30120 – Core and Elective Components – Full Qualification
Total number of units = 13
Consisting of 6 Core units plus 7 Elective units, of which:

  • 2 elective units must be selected from Group A
  • 1 elective unit must be selected from Group B
  • for the remaining 4 elective units: up to 4 units may be selected from Groups A – G

CORE UNITS

Unit CodeName
BSBCRT311Apply critical thinking skills in a team environment
BSBPEF201Support personal wellbeing in the workplace
BSBSUS211Participate in sustainable work practices
BSBTWK301Use inclusive work practices
BSBWHS311Assist with maintaining workplace safety
BSBXCM301Engage in workplace communication

Elective Units – Group A – Technology

Unit CodeName
BSBTEC301Design and produce business documents
BSBTEC302Design and produce spreadsheets
BSBTEC303Create electronic presentations
BSBWRT311Write simple documents
BSBDAT201Collect and record data
BSBXCS303Securely manage personally identifiable information and workplace information

Elective units – Group B – Business Competence

Unit CodeName
BSBPEF301Organise personal work priorities

Elective units – Group C – Teamwork and Relationships

Unit CodeName
BSBPEF302Develop self-awareness
BSBXTW301Work in a team

Elective units – Group D – Customer and Client Engagement

Unit CodeName
BSBOPS304Deliver and monitor a service to customers

Elective Units – Group E – Business Administration

Unit CodeName
BSBOPS303Organise schedules
BSBPUR301Purchase goods and services
BSBFIN301Process financial transactions

Elective units – Group F – Medical Administration

Unit CodeName
BSBMED301Interpret and apply medical terminology appropriately
BSBMED303Maintain patient records

Funding

AADA College is proud to be a Skills Assure Supplier.

This qualification is funded by the Queensland Government for eligible students under the Career Start Program. Check your eligibility here: https://www.qld.gov.au/education/training/funded/check-your-eligibility.

Information relating to Career Start Program can be located on this page: Funded Courses

Traineeships

Have you signed a training contract for a traineeship in Certificate III in Business? Funding information can be located at: Apprenticeship / Traineeships Pathway

Career Start General Training Pathway

For information on eligibility and funding requirements for General Training Pathways go to: General Training Pathways

Fee for Service

Students who are not eligible for the Career Start Program may still undertake the course, however, they will have to pay the full fee.

Costs & Payment

Our course fees vary depending on your eligibility, funding pathway, and any applicable Credit Transfers. Download our pricing guide for a full breakdown of costs and payment options.

Traineeships

Co-Contribution Fee information for Traineeships can be located at: Apprenticeship / Traineeships Pathway

Career Start General Training Pathway

Co-Contribution Fees for General Training Pathways can be located at: General Training Pathways

Refund Policy

View Fees and Refund Policy Details or refer to: AADA College Participant Handbook

Once your invoice has been issued, you can arrange payment via direct deposit to our bank account or arrange payment over the phone using your credit card (surcharge will apply)

Delivery

AADA College conducts all training in a blended delivery method which is predominantly workplace based and online.

Our Online Learning Platform contains:

  • Learning Resources for each Unit of Competency
  • Online Assessments – Knowledge Assessments, Case Studies, Projects and Practical Tasks and Observation Records
  • Workplace assessment – onsite training and assessment conducted in your workplace

Our Trainers will schedule theory training and assessment to be conducted via Teams, Zoom or in the Workplace.

We also hold theory days during the school holidays where students can attend our Springwood Office to attend face to face training sessions. Emails will be sent when these sessions are approaching and you can indicate if you wish to attend.

If at any time you require trainer support outside of your scheduled visits and sessions, you can contact us via phone or email to schedule additional support.

When you start your program you will receive a training schedule which will reflect the actual start and end dates of each unit of competency. This will ensure that you remain on track with your course. Students undertaking the course on a part time basis will receive a training schedule which reflects the progress over 24 months.

Upon enrolment, the student is issued with a login and password via email for access to the online electronic resources and assessments.

Requirements

When enrolling into the Certificate III in Business, the following resources are required to be sourced by the student:

  • A laptop or computer with internet access to use the online learning and assessment platform (tablet is not suitable for some assessments)
  • A valid email address
  • Access to Microsoft Word, Excel, Teams and PowerPoint or Google Docs, Sheets and Presentations, and Zoom

If you have an problems accessing any of the items listed above, please contact AADA College for guidance.

Outcomes

This nationally recognised qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Nationally Recognised Qualification: BSB30120 Certificate III in Business

FAQs

An AADA College representative will contact you within 3 business days to discuss the course and enrolment details. A Pre-Enrolment Assessment will be conducted prior to the acceptance of all enrolments.

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This course develops practical business and administrative skills including communication, workplace technology, organisation, customer service, and supporting day to day office operations.

This qualification is ideal for individuals looking to start a career in business administration or for those wanting to build foundational workplace and office skills.

The course is delivered through a blended learning model, combining online learning with trainer support and practical workplace based activities where applicable.

The duration can vary depending on the study mode and pace of learning. Many students complete the qualification within several months while studying part time or alongside work.

Graduates may pursue entry level roles such as administrative assistant, office assistant, receptionist, or customer service officer across a range of industries.

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Aada College

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Speak with our team to learn more about course options, funding availability, and how to begin your enrolment.

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Springwood, Qld 4127
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