HLT33115 Certificate III in Health Service Assistance

This qualification reflects the role of a variety of workers who use a range of factual, technical, and procedural knowledge to provide assistance to health professional staff for the care of clients.

  • Patient Care
  • Support
  • Safety
  • Clinical
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HLT33115 Certificate III in Health Service Assistance

Course Overview

This qualification reflects the role of a variety of workers who use a range of factual, technical, and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

Licensing/Regulatory Information – No licensing, legislative or certification requirements apply to this qualification at the time of publication.

To achieve this qualification, AADA College requires students to complete vocational placement within an accredited health or aged care provider, with a compulsory minimum 80 hours for HLTAIN001 – Assist with nursing care in an acute care environment

Course Name: Certificate III in Health Services Assistance HLT33115

Outcome: Students who successfully complete this course will be issued with a nationally recognised qualification

AADA College is a specialist in delivering QUALITY training for the health industry. We offer a flexible and professional approach to training with REAL results!

Our Health Services Assistance course is competency based and will teach you everything you need to know to become a Patient Services Assistant using a range of factual, technical, and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

Units

Course Information – HLT33115 – Certificate III in Health Services Assistance Core and Elective Components – Full Qualification
Total number of units = 15
7 Core units plus 8 elective units

Unit CodeUnit TitleCore / ElectiveNominal Hours
HLTINF006Apply basic principles and practices of infection prevention and controlCore35
CHCCOM005Communicate and work in health or community servicesCore30
CHCDIV001Work with diverse peopleCore40
HLTWHS001Participate in workplace health and safetyCore20
HLTAAP001Recognise healthy body systemsCore70
BSBMED301Interpret and apply medical terminology appropriatelyCore60
BSBWOR301Organise personal work priorities and developmentCore30
HLTAID011Provide first aidElective18
HLTAIN001Assist with nursing care in an acute care environment.

(A minimum of 80 hours work and/or vocational placement is required)
Elective120
CHCCCS015Provide individualised supportElective30
CHCAGE001Facilitate the empowerment of older peopleElective50
CHCAGE005Provide support to people with dementiaElective65
CHCCCS012Prepare and maintain bedsElective15
CHCCCS020Respond effectively to behaviours of concernElective20
CHCCCS002Assist with movementElective25

COURSE DURATION: 12-24 months

VOCATIONAL PLACEMENT:

Vocational Placement will vary depending on which units are selected. A minimum of 80 hours performing tasks relating to Assist with nursing care in an acute care environment, plus time to demonstrate all other units within the workplace.

Funding

AADA College is proud to be a Skills Assure Supplier.

This qualification is funded by the Queensland Government for eligible students under the Career Start Program. Check your eligibility here: https://www.qld.gov.au/education/training/funded/check-your-eligibility.

Information relating to Career Start Program can be located on this page: Funded Courses

Traineeships

Have you signed a training contract for a traineeship in Certificate III in Dental Assisting? Funding information can be located at: Apprenticeship / Traineeships Pathway

Career Start General Training Pathway

For information on eligibility and funding requirements for General Training Pathways go to: General Training Pathways

Fee for Service

Students who are not eligible for the Career Start Program may still undertake the course, however, they will have to pay the full fee.

Costs & Payment

Our course fees vary depending on your eligibility, funding pathway, and any applicable Credit Transfers. Download our pricing guide for a full breakdown of costs and payment options.

Traineeships

Have you signed a training contract for a traineeship in Certificate III in Dental Assisting? Funding information can be located at: Apprenticeship / Traineeships Pathway

Career Start General Training Pathway

For information on eligibility and funding requirements for General Training Pathways go to: General Training Pathways

Refund Policy

View Fees and Refund Policy Details or refer to: AADA College Participant Handbook

Once your invoice has been issued, you can arrange payment via direct deposit to our bank account or arrange payment over the phone using your credit card (surcharge will apply)

Delivery

AADA College conducts training in a blended delivery method.

  • 12 months (Full time, School Based) or 24 months (part time)
  • Online Resources
  • Workplace delivery
  • Onsite training and assessment conducted at the workplace every 4-6 weeks over 12 months (Full time, School Based) or 24 months (part time)
  • 375 Vocational Hours/Work placement must be completed (school based only)

There are four stages in the program. When you start your program you will receive a training plan which will reflect the actual start and end dates of each stage. This will ensure that you remain on track with your course. The competencies must be taken in the sequence displayed in the above table. Students undertaking the course on a part time basis will receive a training plan which reflects the progress over 24 months. A part time student must be employed for a minimum of 15 hours per week.

AADA College conducts training and assessment via online education and demonstrated tasks in the workplace; the workplace assessments will be negotiated in conjunction with the student and the Workplace to take part at the end of each stage. Third party evidence must be submitted in the form of the Supervisor Verification and Log Book which requires a minimum of 80 hours to be undertaken in the workplace for the competency HLTAIN001 – Assist with nursing care in an acute care environment. Learning activities relating to all other units of competency must also be submitted and marked as satisfactory.

Upon enrolment, the student is issued with a login and password via email for access to the online electronic resources and assessments

Our learning resources meet the standard of the Australian Skills Quality Authority (ASQA) and are drafted from the endorsed resources of the Health Training Package, which are listed on the following website http://www.training.gov.au that being the National Register, for the National Training System.

Placement

Certificate III in Health Services Assistance is designed as a skills based qualification, which requires you to practice and demonstrate your skills within a health facility (hospital) or aged care facility.

Vocational placement hours will vary, but a compulsory component is required for:

HLTAIN001 – Assist with nursing care in an acute care environment – 80 hours compulsory vocational placement

You will also need to demonstrate skills to your assessor for 13 other units of competency within the workplace, which will require approximately 80 hours on top of the compulsory hours requirements.

Vocational Placement is most frequently unpaid, unless you already have an employer.

AADA College will assist in locating vocational placement for you. You will need to be able to commit to between 3 and 6 weeks of vocational placement unpaid.

If you have an employer already and are upskilling, your paid employment can be used to meet your vocational placement hours.

We recommend you discuss this with an AADA College representative prior to applying to ensure this is a suitable option for you

Requirements

When enrolling into the Certificate III in Health Services Assistance, the following resources are required to be sourced by the student:

  • A laptop, computer or tablet with internet access to use the online learning and assessment platform
  • A valid email address

You also need to prepare for infection control requirements that may include the student being required to wear:

  • enclosed hard top shoes
  • long black pants and a shirt with sleeves that do not go beyond the elbow
  • Medical Scrubs
  • No jewellery
  • Hair must either be short or tied back from the face.
  • Ensuring you don’t wear jewellery on the hands or wrists (to follow the bare below elbows principle)
  • Application of personal protective equipment (usually supplied by the workplace)

If you have an problems accessing any of the items listed above, please contact AADA College for guidance.

Outcomes

This nationally recognised qualification reflects the role of workers who use a range of factual, technical, and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

Nationally Recognised Qualification: HLT33115 Certificate III in Health Services Assistance

FAQ

An AADA College representative will contact you within 3 business days to discuss the course and enrolment details. A Pre-Enrolment Assessment will be conducted prior to the acceptance of all enrolments.

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This qualification provides practical skills for supporting healthcare professionals in hospitals, clinics, and community settings. Topics include patient care, infection control, workplace safety, communication, and basic clinical procedures.

Eligibility may include Queensland residency, a minimum age requirement, and any prerequisites outlined in the Course Eligibility section. Prior experience in healthcare is beneficial but not always required.

The course is delivered using a blended learning model, combining online theory with practical, workplace-based training to ensure students develop real-world healthcare skills.

Course duration depends on the study mode and pace of the student. Full-time, part-time, and flexible learning options are available to suit different schedules.

Upon successful completion, students receive a nationally recognised Certificate III in Health Services Assistance, enabling them to work confidently in entry-level healthcare roles, supporting patients and healthcare teams.

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