This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
Licensing/Regulatory Information – No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Course Name: Certificate III in Business BSB30120
Outcome: Students who successfully complete this course will be issued with a nationally recognised qualification
AADA College is a specialist in delivering QUALITY training for the health and administration industries. We offer a flexible and professional approach to training with REAL results!
Our Certificate III in Business course is competency based and will teach you everything you need to know to become a Administration Assistant using a range of factual, technical, and procedural knowledge and skills.
Course Information - BSB30120 - Core and Elective Components - Full Qualification
Total number of units = 13
Consisting of 6 Core units plus 7 Elective units, of which:
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Core Units |
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BSBCRT311 |
Apply critical thinking skills in a team environment |
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BSBPEF201 |
Support personal wellbeing in the workplace |
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BSBSUS211 |
Participate in sustainable work practices |
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BSBTWK301 |
Use inclusive work practices |
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BSBWHS311 |
Assist with maintaining workplace safety |
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BSBXCM301 |
Engage in workplace communication |
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Elective Units - Group A – Technology |
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BSBTEC301 |
Design and produce business documents |
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BSBTEC302 |
Design and produce spreadsheets |
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BSBTEC303 |
Create electronic presentations |
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BSBWRT311 |
Write simple documents |
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BSBDAT201 |
Collect and record data |
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BSBXCS303 |
Securely manage personally identifiable information and workplace information |
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Elective units - Group B – Business Competence |
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BSBPEF301 |
Organise personal work priorities |
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Elective units - Group C – Teamwork and Relationships |
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BSBPEF302 |
Develop self-awareness |
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BSBXTW301 |
Work in a team |
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Elective units - Group D – Customer and Client Engagement |
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BSBOPS304 |
Deliver and monitor a service to customers |
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Elective Units - Group E – Business Administration |
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BSBOPS303 |
Organise schedules |
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BSBPUR301 |
Purchase goods and services |
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BSBFIN301 |
Process financial transactions |
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Elective units - Group F – Medical Administration |
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BSBMED301 |
Interpret and apply medical terminology appropriately |
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BSBMED303 |
Maintain patient records |
AADA College is proud to be a Skills Assure Supplier.
This qualification is funded by the Queensland Government for eligible students under the Career Start Program. Check your eligibility here: https://www.qld.gov.au/education/training/funded/check-your-eligibility
Information relating to Career Start Program can be located on this page: Funded Courses
Traineeships
Have you signed a training contract for a traineeship in Certificate III in Business? Funding information can be located at: Apprenticeship / Traineeships Pathway
Career Start General Training Pathway
For information on eligibility and funding requirements for General Training Pathways go to: General Training Pathways
Fee for Service
Students who are not eligible for the Career Start Program may still undertake the course, however, they will have to pay the full fee.
Fee for Service $195 per unit of competency (13) = Total Qualification Cost $2,535
All fees listed will be adjusted if Credit Transfers are applicable.
An invoice will be created for the first 3 units of competency ($585) when your enrolment is accepted.
Traineeships
Co-Contribution Fee information for Traineeships can be located at: Apprenticeship / Traineeships Pathway
Career Start General Training Pathway
Co-Contribution Fees for General Training Pathways can be located at: General Training Pathways
View Fees and Refund Policy Details or refer to AADA College Participant Handbook.
Once your invoice has been issued, you can arrange payment via direct deposit to our bank account or arrange payment over the phone using your credit card (surcharge will apply)
AADA College conducts all training in a blended delivery method which is predominantly workplace based and online.
Our Online Learning Platform contains:
Our Trainers will schedule theory training and assessment to be conducted via Teams, Zoom or in the Workplace.
We also hold theory days during the school holidays where students can attend our Springwood Office to attend face to face training sessions. Emails will be sent when these sessions are approaching and you can indicate if you wish to attend.
If at any time you require trainer support outside of your scheduled visits and sessions, you can contact us via phone or email to schedule additional support.
When you start your program you will receive a training schedule which will reflect the actual start and end dates of each unit of competency. This will ensure that you remain on track with your course. Students undertaking the course on a part time basis will receive a training schedule which reflects the progress over 24 months.
Upon enrolment, the student is issued with a login and password via email for access to the online electronic resources and assessments.
When enrolling into the Certificate III in Business, the following resources are required to be sourced by the student:
If you have an problems accessing any of the items listed above, please contact AADA College for guidance.
This nationally recognised qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Nationally Recognised Qualification: BSB30120 Certificate III in Business
Click the Apply Now button below and fill out the online training application form.
An AADA College representative will contact you within 3 business days to discuss the course and enrolment details. A Pre-Enrolment Assessment will be conducted prior to the acceptance of all enrolments.
Click HERE to download the latest version of the AADA College Student Handbook
1300 022 320
Shop 8/3460
Pacific Highway
Springwood, Qld 4127
Click the button below and complete the Training Enquiry Form
Dental Assisting and Health Services Assistance Traineeships or Student Vocational Placements
The following fees and refund policy complies with the requirements of
AADA College is committed to ensuring that it charges and refunds fees in a fair and equitable manner taking into consideration the needs of each participant and the operations of the RTO. AADA College will refund fees in accordance with the following rules.
It is requested that participants who intend to cancel their enrolment at any point during the training program notify AADA College in writing via email or letter at the earliest opportunity. Participants are entitled to a refund of fees in accordance with the following.
Policy Statement
AADA College will:
Policy Principles
The following principles underpin this policy.
Fees Career Start Program - Traineeships
The Department of Trade, Employment and Training sets the contribution fee which may be changed annually. At present, this is equal to $1.60 per nominal hour for each unit of competency in which the participant is enrolled.
Information on course fees is detailed in the applicable course Program Structure and Pricing provided to the learner at the time of enrolment or can be accessed on our website www.aada.edu.au – Funded Training
If an increase in the contribution fees occurs, trainees that will be impacted by the increase in the contribution fees will be advised prior to the implementation.
Trainees are required to pay a contribution towards the cost of their training. This will be invoiced at the completion of the unit of competency. Invoices will be required to be paid within 14 days by the methods outlined on the invoice.
Where the employer agrees to pay the contribution fee on behalf of the trainee, an agreement will be signed by the employer.
This agreement will list:
School-based Trainees
A full fee exemption applies to participants enrolling under a school-based traineeship.
If the trainee does not complete the qualification prior to leaving school, the trainee or another party is obligated to commence paying student contribution fees for any units not yet deemed competent as of the date the training contract is changed to part-time or full-time. This then reverts to the non-concession and concession pricing.
Employer fees
AADA College reserves the right to charge the Employer an additional fee when the cost of training is not covered by the fees and subsidies. If any additional fees will be applicable for the Employer, these will be disclosed and agreed to prior to the enrolment being processed.
Fee Exemptions Career Start Program - Traineeships
Participants may be eligible for partial or full exemptions of their contribution fees. Information on concession relating to course fees can be viewed on our website.
Partial exemptions apply in the following circumstances:
Participants eligible for Partial exemptions will be invoiced 40% ($0.64)of the full contribution fee.
Full exemptions apply in the following circumstances:
School based trainees are exempt from paying contribution fees.
Participants who have already completed a unit of competency in which they are enrolled. No contribution fees will apply for that/those unit/s of competency. The participant must provide a copy of the Statement of Attainment, Statement of Results or a USI Transcript reflecting the unit/s of competency at the time of enrolment.
Trainees who provide evidence that the student contribution fee will cause extreme financial hardship may be eligible for an exemption, and each case is decided on an individual basis.
Payment Plans
If a payment plan is required, please contact the office on admin@aada.edu.au or 1300 022 320
Each students requirements will be assessed on an individual basis, and a document detailing the payment plan will be created and signed by the student and an AADA College representative.
Payment Arrears
Where fees for training and assessment services delivered become in arrears for two payment periods, participants may have their enrolment suspended until all outstanding fees have been paid.
Payments can me made via terms outlined on the invoice.
Refund Policy - Career Start Program - Traineeships
AADA College is committed to ensuring that it charges and refunds fees in a fair and equitable manner taking into consideration the needs of each participant and the operations of the RTO. AADA College will refund fees in accordance with the following rules.
It is requested that participants who intend to cancel their enrolment at any point during the training program notify AADA College in writing via email or letter at the earliest opportunity. Participants are entitled to a refund of fees in accordance with the following.
AADA College does not charge student contribution fees up front for trainees. If a student cancels their traineeship and has commenced training and assessment in a unit of competency, an invoice may be generated for a pro-rata amount representing the training and assessment already conducted.
If there is any circumstance that fees have been paid in advance for a trainee, the following will apply.
Trainees who cancel their training at any point, and student contribution fees have been charged up front, will receive a refund of the contribution fees paid for all training and assessment not yet undertaken. Where units of competency have been completed and deemed competent, no refund of the contribution fees will apply. Partially completed units of competency will be reviewed individually by the activity log hours for each to see if a partial refund may be applicable.
The refund for fees paid will be issued to the party that paid the invoice. (If paid by the Employer, they will receive the refund).
Any Employer fee charged will be partially or fully refunded, depending on the amount of training and assessment the trainee has been completed and what travel has occurred up to the point of cancellation. This is processed as part of the cancellation procedure within AADA College.
If a training contract is cancelled and we receive notification, this will also trigger the cancellation procedure.
Fees Career Start Program – General Training
When a participant requests to be funded under the Queensland Governments Career Start – General Training Program, the initial fee instalment must be paid prior to commencement of any training. This will equal no more than 30% of the total co-contribution fees applicable or $1500, whichever is the lowest figure.
The fee may be paid on behalf of the student by a third party unrelated to the RTO but cannot be paid for or waived by the RTO (whether directly or indirectly), unless approved in writing by the Department of Trade, Employment and Training.
After the Pre-Enrolment Assessment and eligibility checks are completed, an invoice for the co-contribution fee for the first three units of competency will be issued. These will be broken down to a per unit fee amount. These fees are inclusive of all enrolment and resources cost. Enrolments into General Training funded qualifications will not be processed until the initial co-contribution fee invoice has been paid.
If credit transfers are applicable, evidence should be submitted with the enrolment form. If sufficient evidence is submitted, no fee will be charged for these units and the total co-contribution fee will be adjusted. See the fee exemption definitions for more information.
When the invoice has been paid, enrolment into the learning platform will be processed.
Further invoices will be raised upon the release date of the units of competency as outlined prior to enrolment.
Payment Arrears
Where fees become in arrears for two payment periods, participants may have their enrolment suspended until all outstanding fees have been paid.
Payments can me made via terms outlined on the invoice.
Fee Exemptions Career Start Program – General Training
Participants may be eligible for partial or full exemptions of their contribution fees. Information on concession relating to course fees can be viewed on our website.
Partial exemptions apply in the following circumstances:
Participants that hold a Health Care Card or Pensioner Concession Card or is the partner or a dependant of a person who holds a Health Care Card or Pensions Concession Card and the participant is named on that card, are entitled to a partial exemption from the contribution fees. The participant must provide a copy of the applicable current Health Care Card or Pensioner Concession Card on which they are named at time of enrolment.
The participant is an Aboriginal or Torres Strait Islander person, through self-declaration on the AVETMISS compliant enrolment form.
Full exemptions apply in the following circumstances:
Participants who have already completed a unit of competency in which they are enrolled, no contribution fees will apply for that/those unit/s of competency. The participant must provide a copy of the Statement of Attainment, Statement of Results or a USI Transcript reflecting the unit/s of competency at the time of enrolment.
Refund Policy - Career Start Program – General Training
AADA College is committed to ensuring that it charges and refunds fees in a fair and equitable manner taking into consideration the needs of each participant and the operations of the RTO. AADA College will refund fees in accordance with the following rules.
It is requested that participants who intend to cancel their enrolment at any point during the training program notify AADA College in writing via email or letter at the earliest opportunity. Participants are entitled to a refund of fees in accordance with the following.
If a participant withdraws from the qualification, a refund will be issued for the units of competency not yet commenced. Partially completed units of competency will be reviewed individually by the activity log hours for each to see if a partial refund may be applicable.
The refund for fees paid will be issued to the party that paid the invoice. (If paid by the Employer, they will receive the refund).
Fees - Non-Funded Full Fee Participants (Fee For Service)
AADA College is committed to ensuring that it charges and refunds fees in a fair and equitable manner taking into consideration the needs of each participant and the operations of the RTO. AADA College will refund fees in accordance with the following rules.
It is requested that participants who intend to cancel their enrolment at any point during the training program notify AADA College in writing via email or letter at the earliest opportunity. Participants are entitled to a refund of fees in accordance with the following.
Upon enrolment, a fee of $600.00 will be charged for a full qualification. Participants will receive an invoice for this fee which must be paid within 14 days of confirmation of their enrolment and prior to the commencement of training. The remaining fees will be charged in two instalments, the first due within 8 weeks of commencing training and the second due within 16 weeks of commencing training. For a full list of current fees and charges please request a copy of Scheduled Fees from AADA College, or view this on our website. No invoices will be issued that total more than $1500 for each instalment.
Participants will need to pay a full fee for all short courses and will receive an invoice for this fee which must be paid within 14 days of confirmation of their enrolment and prior to the commencement of training.
Corporate Clients will be charged for short courses after training and assessment occurs. Payment is due 14 days from the date of invoice.
Payment Arrears
Where fees become in arrears for two payment periods, participants may have their enrolment suspended until all outstanding fees have been paid.
Payments can me made via terms outlined on the invoice.
Refund Policy - Non-Funded Full Fee Participants (Fee For Service)
Where the participant enrols in a short course (unit/s of competency), pays the applicable course fee and commenced on the same day, no refunds will apply.
Fees for short courses (unit/s of competency), where the fees paid are less than $1500 are non-refundable unless the cancellation is received and affected prior to the training commencement.
Fees for qualifications are refundable on a pro-rata basis, based on the fees already paid under the agreed payment plan. Where a participant has paid more than the amount for the unit/s of competency completed, the difference in the amount paid and the amount due will be refunded.
Changes to agreed service of AADA College:
AADA College will always endeavour to provide the service outlined in their enrolment to the best of our ability. However, at times, there are situations that are potentially out of our control or that prevent us from offering a training course in accordance with our delivery schedule. Where there are any changes to agreed services, AADA College will advise the participant, in writing as soon as possible.
Should AADA College make any changes that may significantly impact on the delivery of their training, including in relation to any new third-party arrangements or a change in ownership or changes to existing third-party arrangements, we will advise all learners as soon as practicable and with options open to the learners to continue, cancel or transfer their enrolment.
In the unlikely event that AADA College ceases to operate as a Supervising Registered Training Organisation (SRTO), we will advise all participants and their employers where applicable within 7 days of the decision being made. To ensure that all participants can continue their training program, AADA College will support all participants in transitioning to another suitably qualified and funded SRTO.
