This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
Licensing/Regulatory Information – No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Course Name: Certificate III in Business BSB30120
Outcome: Students who successfully complete this course will be issued with a nationally recognised qualification
AADA College is a specialist in delivering QUALITY training for the health and administration industries. We offer a flexible and professional approach to training with REAL results!
Our Certificate III in Business course is competency based and will teach you everything you need to know to become a Administration Assistant using a range of factual, technical, and procedural knowledge and skills.
Course Information - BSB30120 - Core and Elective Components - Full Qualification
Total number of units = 13
Consisting of 6 Core units plus 7 Elective units, of which:
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Core Units |
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BSBCRT311 |
Apply critical thinking skills in a team environment |
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BSBPEF201 |
Support personal wellbeing in the workplace |
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BSBSUS211 |
Participate in sustainable work practices |
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BSBTWK301 |
Use inclusive work practices |
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BSBWHS311 |
Assist with maintaining workplace safety |
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BSBXCM301 |
Engage in workplace communication |
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Elective Units - Group A – Technology |
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BSBTEC301 |
Design and produce business documents |
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BSBTEC302 |
Design and produce spreadsheets |
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BSBTEC303 |
Create electronic presentations |
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BSBWRT311 |
Write simple documents |
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BSBDAT201 |
Collect and record data |
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BSBXCS303 |
Securely manage personally identifiable information and workplace information |
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Elective units - Group B – Business Competence |
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BSBPEF301 |
Organise personal work priorities |
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Elective units - Group C – Teamwork and Relationships |
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BSBPEF302 |
Develop self-awareness |
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BSBXTW301 |
Work in a team |
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Elective units - Group D – Customer and Client Engagement |
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BSBOPS304 |
Deliver and monitor a service to customers |
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Elective Units - Group E – Business Administration |
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BSBOPS303 |
Organise schedules |
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BSBPUR301 |
Purchase goods and services |
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BSBFIN301 |
Process financial transactions |
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Elective units - Group F – Medical Administration |
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BSBMED301 |
Interpret and apply medical terminology appropriately |
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BSBMED303 |
Maintain patient records |
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Elective units – Import for Health Administration students |
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HLTINF006 |
Apply basic principles and practices of infection prevention and control |
NOMINAL HOURS: 466 - 490
Nominal (supervised) hours represent the supervised structured learning and assessment activity required to sufficiently address the content of each unit (acknowledging that progress can vary between learners). Nominal (supervised) hours are assigned to learning and assessment activities that are delivered via face-to-face, online and/or structured distance education. Unsupervised hours represent activities that contribute to achieving the course outcomes that are not super- vised by an RTO trainer or assessor. These may include activities such as non-supervised work experience, field placement, private study and/or assignment work.
COURSE OUTCOME: Students successfully completing this course will be issued with a Nationally Recognised Qualification
Traineeships
AADA College is proud to be a Skills Assure Supplier.
This qualification is funded by the Queensland Government for eligible students. Check your eligibility here: http://www.skillsgateway.training.qld.gov.au/Eligibility#citizen_permanent.
Traineeships are funded by the Queensland Government under the User Choice Policy 2021-2025. User Choice provides a public funding contribution towards the cost of training and assessment services for eligible Queensland Apprentices and Trainees. Student contribution fees are set under this policy at $1.60 per nominal hour. These fees will be reviewed annually by the Queensland Government and may be altered at various times throughout your training at their discretion. In circumstances where a student undertakes more than one apprenticeship or traineeship at the same time, the student will only receive the government contribution for the qualification nominated in the first Training Contract registered.
Eligibility for Traineeships:
School-based Traineeships – Fully Subsidised.
For school students looking at commencing their career in Business during year 11 and/or 12
For more information go to: https://desbt.qld.gov.au/training/apprentices
Queensland Government Contact Details for Apprentices and Trainees: Department of Employment, Small Business and Training on 1300 210 210 or apprenticeshipinfo@desbt.qld.gov.au
Fee for Service
Students who are not eligible to enrol as a trainee may still undertake the course, however, they will have to pay the full fee.
Traineeships – BSB30120 Certificate III in Business
Fee for Service $2550.00
All fees listed will be adjusted if Credit Transfers are applicable. Refer to the Fee Structure for a breakdown of fees by unit of competency.
Fee Structure effective October 2024
View Fees and Refund Policy Details or refer to the AADA College Participant Handbook.
Once your invoice has been issued, you can arrange payment via direct deposit to our bank account or arrange payment over the phone using your credit card (surcharge will apply)
AADA College conducts training in a blended delivery method.
When you start your program you will receive a training plan /schedule which will reflect the actual start and end dates of each stage. This will ensure that you remain on track with your course. Students undertaking the course on a part time basis will receive a training plan /schedule which reflects the progress over 24 months.
AADA College conducts training and assessment via online education and demonstrated tasks in the workplace; the workplace assessments will be negotiated in conjunction with the student and the Workplace to take part at the end of each stage. Third party evidence must be submitted in the form of the Supervisor Verification and Log Book for traineeships Learning activities relating to all other units of competency must also be submitted and marked as satisfactory.
Upon enrolment, the student is issued with a login and password via email for access to the online electronic resources and assessments
Our learning resources meet the standard of the Australian Skills Quality Authority (ASQA) and are drafted from the endorsed resources of the Business Services Package, which are listed on the following website http://www.training.gov.au that being the National Register, for the National Training System.
You need to have access to a computer or tablet with the capacity to access our learning and assessment platform.
Access to Microsoft Word, Excel, Outlook and PowerPoint is an advantage.
This nationally recognised qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Nationally Recognised Qualification: BSB30120 Certificate III in Business
Click the Enrol Now button below and fill out the online enrolment form.
An AADA College representative will contact you within 24 business hours to discuss the course and enrolment details.
Click HERE to download the latest version of the AADA College Student Handbook
1300 022 320
Shop 8/3460
Pacific Highway
Springwood, Qld 4127
Click the button below and complete the Training Enquiry Form
Dental Assisting and Health Services Assistance Traineeships or Student Vocational Placements
Purpose
AADA College is committed to providing quality training and assessment in accordance with the Standards for Registered Training Organisations (SRTOs 2015) and funding policies where applicable. As such, AADA College is required to have and provide detail of a fair and reasonable fees and refund process.
The purpose of this policy is to provide for the appropriate handling of client fees and refunds.
Policy Statement
AADA College will:
Policy Principles
The following principles underpin this policy.
Fees
User Choice Program - Traineeships
The Department of Employment, Small Business and Training sets the contribution fee which may be changed annually. At present, this is equal to $1.60 per nominal hour for each unit of competency in which the participant is enrolled.
Concession fees of $0.64 per nominal hour are applicable to participants:
Information on course fees is detailed in the applicable course Program Structure and Pricing provided to the learner at the time of enrolment or can be accessed on our website https://aada.edu.au/course-information.
If an increase in the contribution fees occurs, trainees that will be impacted by the increase in the contribution fees will be advised prior to the implementation.
Trainees are required to pay a contribution towards the cost of their training. This will be invoiced at the completion of the unit of competency. Invoices will be required to be paid within 14 days by the methods outlined on the invoice.
Where the employer agrees to pay the contribution fee on behalf of the trainee, an agreement will be signed by the employer.
This agreement will list:
School-based Trainees
A full fee exemption applies to participants enrolling under a school-based traineeship.
If the trainee does not complete the qualification prior to leaving school, the trainee is obligated to commence paying student contribution fees for any units not yet deemed competent as of the date the training contract is changed to part-time or full-time. This then reverts to the non-concession and concession pricing.
Employer fees
AADA College reserves the right to charge the Employer an additional fee when the cost of training is not covered by the fees and subsidies. If any additional fees will be applicable for the Employer, these will be disclosed prior to the enrolment being processed.
Certificate 3 Guarantee Program
When a participant requests to be funded under the Queensland Governments Certificate 3 Guarantee Program, all fees must be paid prior to commencement of any training.
The fee may be paid on behalf of the student by a third party unrelated to the RTO but cannot be paid or waived by the RTO (whether directly or indirectly), unless approved in writing by the department.
After eligibility checks are completed, an invoice for the full co-contribution fee will be issued. This is $80 per unit of competency for non-concession participants and $68 for concessional participants. These fees are inclusive of the $600 enrolment and resources cost. Enrolments into Certificate 3 Guarantee qualifications will not be processed until the co-contribution fee has been paid.
If credit transfers are applicable, evidence should be submitted with the enrolment form. If sufficient evidence is submitted, no fee will be charged for these units.
See the fee exemption definitions for more information.
When the invoice has been paid, enrolment into the learning platform will be processed.
Non-Funded Full Fee Participants
Upon enrolment, a fee of $600.00 will be charged for a full qualification. Participants will receive an invoice for this fee which must be paid within 14 days of confirmation of their enrolment and prior to the commencement of training. The remaining fees will be charged in two instalments, the first due within 4 weeks of commencing training and the second due within 8 weeks of commencing training. For a full list of current fees and charges please request a copy of Scheduled Fees from AADA College, or view this on our website.
Participants will need to pay a full fee for all short courses and will receive an invoice for this fee which must be paid within 14 days of confirmation of their enrolment and prior to the commencement of training.
Corporate Clients will be charged for short courses after training and assessment occurs. Payment is due 14 days from the date of invoice.
Payment Arrears
Where fees become in arrears for two payment periods, participants may have their enrolment suspended until all outstanding fees have been paid.
Payments can me made via terms outlined on the invoice.
Fee Exemptions
User Choice Program
Participants may be eligible for partial or full exemptions of their contribution fees. Information on concession relating to course fees can be viewed on our website.
Partial exemptions apply in the following circumstances:
Participants that hold a Health Care Card or Pensioner Concession Card or is the partner or a dependant of a person who holds a Health Care Card or Pensions Concession Card and the participant is named on that card, are entitled to a partial exemption from the contribution fees (concession). The participant must provide a copy of the appliable current Health Care Card or Pensioner Concession Card on which they are named at time of enrolment.
The participant was or will be under 17 years of age at the end of February in the year in which the SAS provides training, and the participant is not at school and has not completed year 12.
The trainee is an Aboriginal or Torres Strait Islander person, through self-declaration on the training contract and AVETMISS compliant enrolment form.
Participants eligible for Partial exemptions will be invoiced 40% of the full contribution fee.
Full exemptions apply in the following circumstances:
School based trainees are exempt from paying contribution fees.
Participants who have already completed a unit of competency in which they are enrolled. No contribution fees will apply for that/those unit/s of competency. The participant must provide a copy of the Statement of Attainment, Statement of Results or a USI Transcript reflecting the unit/s of competency at the time of enrolment.
Trainees who provide evidence that the student contribution fee will cause extreme financial hardship may be eligible for an exemption, and each case is decided on an individual basis.
Certificate 3 Guarantee Program
Participants may be eligible for partial or full exemptions of their contribution fees. Information on concession relating to course fees can be viewed on our website.
Partial exemptions apply in the following circumstances:
Participants that hold a Health Care Card or Pensioner Concession Card or is the partner or a dependant of a person who holds a Health Care Card or Pensions Concession Card and the participant is named on that card, are entitled to a partial exemption from the contribution fees. The participant must provide a copy of the applicable current Health Care Card or Pensioner Concession Card on which they are named at time of enrolment.
The participant is an Aboriginal or Torres Strait Islander person, through self-declaration on the AVETMISS compliant enrolment form.
Full exemptions apply in the following circumstances:
Participants who have already completed a unit of competency in which they are enrolled, no contribution fees will apply for that/those unit/s of competency. The participant must provide a copy of the Statement of Attainment, Statement of Results or a USI Transcript reflecting the unit/s of competency at the time of enrolment.
Refund Policy
The following refund policy complies with the requirements of
AADA College is committed to ensuring that it charges and refunds fees in a fair and equitable manner taking into consideration the needs of each participant and the operations of the RTO. AADA College will refund fees in accordance with the following rules.
It is requested that participants who intend to cancel their enrolment at any point during the training program notify AADA College in writing via email or letter at the earliest opportunity. Participants are entitled to a refund of fees in accordance with the following.
User Choice Program - Traineeships
AADA College does not charge student contribution fees up front for trainees. If there is any circumstance that a trainee has paid fees in advance, the following will apply.
Trainees who cancel their training at any point, and student contribution fees have been charged up front, will receive a refund of the contribution fees paid for all training and assessment not yet undertaken. Where units of competency have been completed and deemed competent, no refund of the contribution fees will apply. Partially completed units of competency will be reviewed individually by the activity log hours for each to see if a partial refund may be applicable.
Any Employer fee charged will be partially or fully refunded, depending on the amount of training and assessment the trainee has been completed and what travel has occurred up to the point of cancellation.
This is processed as part of the cancellation procedure within AADA College.
If a training contract is cancelled and we receive notification, this will also trigger the cancellation procedure.
Certificate 3 Guarantee Program Participants
If a participant withdraws from the qualification, a refund will be issued for the units of competency not yet commenced. Partially completed units of competency will be reviewed individually by the activity log hours for each to see if a partial refund may be applicable.
Non-Funded Full Fee Participants
Where the participant enrols in a short course (unit/s of competency), pays the applicable course fee and commenced on the same day, no refunds will apply.
Fees for short courses (unit/s of competency), where the fees paid are less than $1500 are non-refundable unless the cancellation is received and affected prior to the training commencement.
Fees for qualifications are refundable on a pro-rata basis, based on the fees already paid under the agreed payment plan. Where a participant has paid more than the amount for the unit/s of competency completed, the difference in the amount paid and the amount due will be refunded.
Changes to agreed service of AADA College:
AADA College will always endeavour to provide the service outlined in their enrolment to the best of our ability. However, at times, there are situations that are potentially out of our control or that prevent us from offering a training course in accordance with our delivery schedule. Where there are any changes to agreed services, AADA College will advise the participant, in writing as soon as possible.
Should AADA College make any changes that may significantly impact on the delivery of their training, including in relation to any new third-party arrangements or a change in ownership or changes to existing third-party arrangements, we will advise all learners as soon as practicable and with options open to the learners to continue, cancel or transfer their enrolment.
In the unlikely event that AADA College ceases to operate as a Supervising Registered Training Organisation (SRTO), we will advise all participants and their employers where applicable within 7 days of the decision being made. To ensure that all participants can continue their training program, AADA College will support all participants in transitioning to another suitably qualified and funded SRTO
